Privacy Policy
How we collect, use, and protect your information
Last updated: May 28, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including:
- Email address
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service through a mobile device, We may collect information automatically including the type of mobile device, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, and the type of mobile Internet browser You use.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:
- Cookies or Browser Cookies — A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.
- Web Beacons — Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email.
Where required by law, we use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time through Your browser/device settings.
We use both Session and Persistent Cookies for the following purposes:
Necessary / Essential Cookies
Type: Session Cookies
Essential to provide You with services available through the Website and to authenticate users and prevent fraudulent use of user accounts.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Allow Us to remember choices You make when You use the Website, such as your login details or language preference.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor usage.
- To manage Your Account and registration as a user.
- For the performance of a contract — development, compliance, and undertaking of purchase contracts.
- To contact You by email, telephone, SMS, or other electronic communication regarding updates and security.
- To provide You with news, special offers, and general information about our goods and services.
- To manage Your requests to Us.
- For business transfers — evaluating mergers, acquisitions, or asset sales.
- For other purposes such as data analysis, identifying usage trends, and improving our Service.
We may share Your Personal Data in the following situations:
- With Service Providers to monitor and analyze the use of our Service.
- For business transfers in connection with mergers, acquisitions, or asset sales.
- With Affiliates, who are required to honor this Privacy Policy.
- With business partners to offer certain products, services or promotions.
- With other users in public areas of the Service.
- With Your consent for any other purpose.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We apply different retention periods to different categories of Personal Data:
- User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure.
- Support tickets and correspondence: up to 24 months from the date of ticket closure.
- Chat transcripts: up to 24 months for quality assurance and staff training.
- Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection.
- Server logs (IP addresses, access times): up to 24 months for security monitoring.
When retention periods expire, We securely delete or anonymize Personal Data. In some cases, We may convert Personal Data into anonymous statistical data that cannot be linked back to You.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us directly.
Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
The Company may disclose Your Personal Data in the following circumstances:
- Business Transactions — if involved in a merger, acquisition, or asset sale.
- Law enforcement — if required by law or valid requests by public authorities.
- To comply with a legal obligation.
- To protect and defend the rights or property of the Company.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of Users of the Service or the public.
Security of Your Personal Data
The security of Your Personal Data is important to Us. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.
Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us so We can take steps to remove that information from Our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We strongly advise You to review the Privacy Policy of every site You visit.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also let You know via email and/or a prominent notice on Our Service prior to the change becoming effective.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website: https://fmcmedia.in/contact